Jul 14, 2017

Internships Make a Difference at MRS

As education is an important element to us as a company in all aspects, MRS would like to introduce you to our 2017 summer interns. Every summer we hire students looking for experience in all different fields and educate them through various departments of our company. Our interns have worked on projects in operations, marketing, accounting, and sales. We are always looking to include our interns in on meetings and introduce them to important business people we work with on a day- to-day basis. We use our resources to include our interns in as many aspects of the business as we can, so they are able to learn and understand how we operate as not only a business, but a wholesale distribution center. Meet our interns!

Our Office Interns: Kate Jepson & Autumn Wickstrom

Kate is a rising junior at the University of South Carolina, she came to us the summer of 2016 and since being here has worked closely with our Accounting Manager, Sandra in various accounting tasks as Kate is pursuing a degree in Accounting and Finance. In addition to working with Sandy, Kate works with our dispatcher and our inside salesmen in preparing our daily routes and prepare paperwork for our shipments.

Autumn is also a rising junior at East Carolina University. Autumn is pursuing a degree in construction management and business administration and joined the MRS team this May. After working outside in our warehouse for a week to understand our products and operations, she has transitioned into the office working on our small orders and UPS shipments. She has also helped in various other office projects.

Our Warehouse Interns: Peter Jepson, Michael Gordon, Mark Kinol, and Chris Colon

Peter, Mike, and Mark are returning warehouse interns, the boys joined our ops team June of 2016 and since then have been given more responsibilities in the warehouse. After graduating from the Delbarton School this May the boys are all preparing for college. Peter is headed to Virginia Tech to participate in the Corps Cadets. Mike is headed north to Tufts to compete on their hockey team, and Mark is headed west to pursue an engineering degree at the University of Southern California. It is our hope that the boys will return to help us outside on their college breaks and vacations. Wish them luck as they embark on this new chapter of their lives.

Chris joined the boys this year, also a graduate from Delbarton, Chris joined us at the beginning of the month and has been getting accustomed to the operations of our warehouses. He has helped with shrink wrapping and cutting samples. The boys also are a big help in keeping things smooth outside in our busy season in order to maintain error free order pulling and cleanliness, as customers are frequently coming by to pick up orders. Chris will be leaving for the University of Michigan in August and we wish him luck as well. We hope he returns with the other boys, as his hard work around the warehouse has not gone unnoticed this summer.

Jun 16, 2017

Manufacturers Reserve Supply Now Offers Grayne™ Engineered Composite Shingles

IRVINGTON, NEW JERSEY, JUNE 16, 2017 – Manufacturers Reserve Supply (MRS), premier wholesale building materials distributor to lumber yards, specialty dealers and home centers, today announced the addition of Grayne Engineered Shingles to their roster of siding options. Dedicated to offering customers best-in-class building materials, MRS recognizes the value Grayne provides as natural cedar replacement, making it easier than ever to achieve an authentic cedar wood look – without the maintenance.

Available in 5″ White Cedar and 7.5″ Red Cedar composite shingles, and in multiple pre-finished color variations, Grayne features true-to-life graining patterns and a high-performance, moisture and weather-resistant surface. This ensures the highest durability and lowest upkeep for beauty that withstands time, and the elements. And to capture cedar’s exact on-house aesthetics, Grayne can be installed in the same layout as cedar shingles with no keyway stacks thanks to its patent-pending, dual-offset installation method.

“We are excited to partner with The Tapco Group on their Grayne product line” says Brian Boyd, General Manager of MRS. “With the addition of Grayne’s line of revolutionary engineered shingles, we will now stock over 100 SKUs of shingles and shakes. Until this point our siding offering has only been wood, so we are excited to expand into a quality composite product.”

MRS seeks to distribute materials upon which relationships may be built. At Grayne, an extension of The Tapco Group, maintaining relationships with customers and vendors is part of its long-standing history of high-performance products and outstanding service.

“We are looking forward to a successful partnership with MRS” said Jeff Relken, Regional Business Manager for the Mid-Atlantic. “MRS is a clear market leader in channel education and value added customer service. Both of these attributes will greatly benefit the launch of Grayne and generating sales with both new and existing customers.”

For more information on the Grayne siding selection at MRS, visit

About MRS

MRS is family owned and operated since 1931, and rooted in Irvington New Jersey.  Specializing in distribution of roofing, siding, trim, housewrap and decking materials.  The company’s vision is to be recognized as the leading distributor of building products in our market. MRS distributes in New Jersey, Pennsylvania, Delaware, New York, and Connecticut.

About Grayne

Grayne™ engineered composite shingle siding, the industry’s ultimate solution for natural cedar replacement, is a product of The Tapco Group. For more information, call 1-888-269-1169 or visit

About The Tapco Group

A leading provider of easy to install, premium innovative exterior products, The Tapco Group has served the building industry since 1961, specializing in the manufacturing of shutters, siding accessories, trim, siding, decking, railing, tool systems and egress systems. The products combine versatile applications, durability, vast color pallets and uncommon authenticity to exceed the expectations of contractors and homeowners. The Tapco Group – Genuinely Better Building Products. For more information, call 800.521.7567 or visit

May 31, 2017

Our Commitment to Education

MRS is motivated to keep our employees educated in important facets of business that are instrumental for the success of the business. MRS recognizes the importance of employee professional development, and the value of continuously educating its employee base. Long-term individual development yields the true value of professional development, culture, innovation, and creativity. This past winter, we required all employees to take a class in a field that will help them grow as an employee and a person.   All inside sales reps attended exceptional customer service, human resource and Microsoft Excel classes.  The accounting department attended customer service and human resource seminars.  Our foreman, Jasin attended a meeting that helped him transition from a co-worker to a manager, OSHA and how to be an effective communicator.  Each employee received a specific tool to be used on the job.

Our inside sales team; Aaron Paolella, Weiss Froogh, and Kaitie Oringer attended a seminar about “How to build exceptional customer service.” They expressed that the class was an overall beneficial experience to the company and to themselves.  They learned that in just seven seconds customers will form eleven impressions about you and your organization.  Some of the key impressions were responsive, punctual, confidence and more. It’s important to display these qualities when communicating to clients since clients should trust you with their business. Sales people need this seminar more than everyone else because they have to attract large orders to increase company revenue.

Microsoft Excel is software that is used frequently in the office. People need to understand the program to complete spreadsheets. Excel indicates various products and the revenue produced for each. Sales employees Marcus McCallum, and Chris Dorman took a seminar on Excel.  The MRS employees quoted “it was interesting and worthwhile to go to.”  They learned ways to dramatically decrease time spent on projects, and learned how the program can better help them analyze sales. They used their new techniques immediately, and saved about an hour and a half overall. Now that’s progress!

Anita Phillips, one of our accounting personal, attended a customer service seminar which focused on helping employees to stay consistent, be more diplomatic, and not being repetitious in dealing with customers and co-workers to make everyone’s job easier.  To build stronger relationships while increasing satisfaction with the customer and in the workplace.

Sandra Coutinho, Accounting Manager attended a Human Resource seminar for people who were newly assigned to a position in Human Resources. The seminar was very impressive, and it gave a lot of real life examples that could related to the company.

Our very own president, Stephen Boyd, also went to a Human Resource seminar which enhanced his knowledge of how to deal with exempt employees, employee files, interviewing, company policies, disciplinary actions, and respect in the workplace.  Steve is excited to implement new ways to organize data, and keeping files together in an orderly matter.

MRS has quality standards, such as accuracy, responsiveness, friendliness, expediency, and knowledge. The key point for our organization is that we must cultivate good internal customer service, which will result in more customers, increased revenue and employee satisfaction.

May 31, 2017

Leading on Leadership

Appeared in the May Issue of LBM Journal

Stephen Boyd has led Manufacturers Reserve Supply (MRS) as President since 1983. Although he has no desire to slow down, knowing who will take over the helm of the family- owned, fourth-generation company—whether the circumstances are planned for or unexpected—has always been at the top of his mind as well as the rest of the leadership team.

Even though Boyd has two children, how succession would unfold at the Irvington, N.J.-based wholesale distributor was never set in stone. His daughter, Nancy, went into pharmaceutical sales and his son, Brian, went to work for another building material distributor after college for five years.

Brian did decide to join the company, returning to MRS in 2010. Like Stephen, who also spent some of his early years outside the family business, Brian’s experience brought a different level of work ethic, knowledge, sales experience, and vendor management, helping him fully understand how businesses operate. It also gave him unique perspectives to bring back into the MRS fold that allowed him to establish his own worth beyond his lineage.

Upon his return, Brian entered into a multi-year program in which he immersed himself into two-year stints in different areas of the company, ensuring he understood every element, from cleaning the warehouses to dealing with financial matters. Six months ago he was promoted to General Manager and is surrounded by a strong leadership team that MRS carefully built and is working together to define the company’s future.

As such, Steve’s own role has gradually changed. Today he’s more focused on strategic issues, including mentoring and training, rather than the day-to-day operations. It’s a role he’s not only enjoying, but also allows him to keep a gentle but hands-off eye on the leadership team while fostering programs within the company that engage employees and increase their investment and loyalty. In other words, he’s continuing his career-long efforts to keep the company on a strong footing and growth path.

Throughout the process, planning and communication have been key. “Some of the things employees are always cautious about is the movement of succession planning and how it’s going,” Steve notes. “It’s incumbent upon the owner to over-communicate the process, how it’s going to look, and how it’s going to evolve. Current management also needs to understand that their job is not threatened, that their job is whole and their loyalty will be rewarded.”

Outside partners also need to know what’s going on, he notes. “You need to take a proactive approach to discussions, whether managers, employees, customers, or suppliers, which I don’t think everyone does.”

Boyd and the managers meet with a business coach every six months, which includes occasional evaluation of their skill sets to determine where there are weaknesses or vacancies that may need addressing through new executives. The management team also is continually evaluating its “catastrophe” succession plan, which is in place to guide the company in the event of Steve’s unexpected departure.

Thirty-four years after he took the helm, Steve has no desire to slow down, continuing to work up to 60 hours a week and still loving the action each day brings. If and when he decides to pull back, he’s ensuring he’ll leave the company in the well-prepared and capable hands of a thoughtfully curated leadership team that will continue the MRS legacy.

Katy Tomasulo is a Seattle-based freelance writer, editor, and content marketer with 17 years of experience covering the LBM industry.

Feb 02, 2017

College of Product Knowledge 2017

Manufacturers Reserve Supply is excited to invite you to our one day seminars for people of all skill levels! Managers, Buyers, Salespeople, & Contractors. RSVP TODAY!

Featuring: Trex Composite Decking & Railing •PlyGem PVC Trim • Selex Primed Pine • maibec Eastern White Cedar Shingles • Benjamin Obdyke Cedar Breather & Slicker Classic • Western Red Cedar Shingles/Shakes/Decking • Typar Weathering Proofing • Ipe Decking • Meranti Decking • Aeratis Porch Flooring • MiraTEC Trim Woolsey Mills

Call today: 973.373.1881 •

Nov 28, 2016

Chairman of the Boards -Stephen Boyd

Stephen Boyd, MRS president has just completed his two-year term as president of the Metropolitan Golf Association (MGA).  The MGA is an association that represents 550 clubs in the New Jersey, New York and CT areas. Lumber executive Stephen Boyd has used his considerable people skills to guide the MGA through a time of transition.

For Stephen Boyd, the watchword for leadership is “consensus.” The president and CEO of Manufacturers Reserve Supply, the Irvington, N.J.-based lumber wholesaling business his grandfather founded in 1931, says, “It’s not a one-person decision – our management team makes all decisions and I get one vote – and the five or six other people I’m sitting here with get one vote.”

Read more…


Nov 14, 2016

Free Saw for Trex Elevations® Steel Framing Projects

Makita 5-3/8″ Metal Cutting Saw Kit – Makita BCS 550
Approximately $500 value * 18V Metal Cutting Saw
2 ea. – 18V Batteries (BL 1830) * 30T Metal Cutting Blade (A 95037)
30-Minute Rapid Optimum Charger (DC 18RA) * Tool Case
To be eligible, you must fill out the form downloadable from the link belowand provide Trex Elevations plans and drawing number,dealer info where Trex Elevations was ordered, contact person, contractor info (address, email, phone), and project address. Project must be started by November 30, 2016.
Oct 25, 2016

Take our website survey and get a FREE gift!


Help us improve your online experience with MRS! Take our survey any time during the dates of October 17, 2016 to November 30, 2016 and get a free gift for giving us your feedback on our new website. Click here to take our brief five question survey.

Oct 24, 2016

FREE Flooring Nailer with your next Aeratis Porch Flooring Purchase!


For a limited time, get a FREE flooring nailer with your next purchase of Aeratis Porch Flooring, the performance leader in exterior living space.The nailer will be delivered with your flooring, There is no need to fill out forms, no waiting on the gun, you will be able to use the nailer to install your porch. Promotion available while supplies last. Minimum purchase required, 100, 10′ boards, 90, 12′ boards, or 75, 16′ boards to qualify.

Oct 19, 2016

Quality Service Course at Disney Institute-Disney World


Chris Dorman, Inside Sales Supervisor at MRS, completed a quality service course at the Disney Institute in Disney World, Orlando, FL. He spent the day with some of Disney’s long-time employees, who explained to him how they have been able to service their guests, (over 52 million annually) for more than 40 years.  Chris toured  some of the parks at Disney World, where he was able to observe examples of their excellent customer service practices. “The Disney Institute did a great job of giving the class some insight on how they counteract the pain points of a typical amusement park to keep customers coming back. This gave me some ideas that I can implement to take MRS’  customer service to the next level, said Dorman.”

Chris identified the areas that MRS needs to focus on in order to service our customers more efficiently. These areas include accuracy, communication, customer relationships, expediency, and knowledge.  Accuracy on order tickets and order picking is essential to our business.  Expediency is another focal point, aimed at reducing delivery lead times and improving customer service follow-up.  Educating our customers with product knowledge and good communication also sets us apart from our competition.   MRS has always instilled customer relationships as being a top priority, and we have had a long tradition of “buying from our friends and selling to our friends.”