The Fulfillment Coordinator will be responsible for the strategy and implementation of fulfillment requests.  They will work closely with the marketing department for day-to-day direction and training.  They will be responsible for ordering inventory, and pulling/packing/shipping order requests.  These orders will be for samples, literature and displays and will ship to our customers’ locations.  MRS expects this person to execute the highest level of service to both our internal and external customers.  This position reports to the VP of Sales & Marketing, with a dotted line to the Marketing Coordinator.  This is a part-time, non-exempt employment opportunity.

What you’ll do:

• Order inventory of samples, literature, and displays
• Decide min/max inventory levels for each SKU
• Develop work order request system to manage flow
• Restock inventory when it arrives
• Pull/pack/ship requests
• Work closely with MRS inside and outside sales teams to service shipping needs to customers
• Effectively communicate to customers the status of their orders and provide updates as needed
• Create and distribute reports regarding marketing and sample levels, billing, and inventory.
• Communicate with vendors to resolve any problems that may arise
• Support Marketing Coordinator with special events and samples.
• You will have a spacious brand-new cubicle to work from each day.  Your workspace will have a computer, phone, and will be ready to welcome you on your first day.  You will spend time at your desk, in our shipping office, and in our warehouse as you

What we’re looking for:

• High school diploma
• Knowledge of Microsoft products
• Exceptional organization, time management, teamwork, and communication skills
• Analytical, research, and problem-solving skills
• Passion for providing excellent customer service
• Comfortable working in a fast-paced environment
• Must be able to stand/walk for up to the full shift and occasionally lift 30-50 lbs
• Must be able to work in varying temperatures depending on season
• No fulfillment experience needed.  We will train.

Skills and abilities you should have:

• Positive Attitude – the MRS culture is based on mutual respect, hard work, and positivity. A positive attitude plays an important role in developing relationships with both internal and external team members.
• Achievement Orientation – High energy, results-driven, determined, and flexible, with a strong and disciplined work ethic. Sets a quick pace and constantly raises the bar.
• Communication Skills – Excellent verbal and written communication skills with the ability to effectively deliver messages at all levels. Good listening skills;
• Team Player – Has the ability to work effectively with all people within the organization to ensure customers’ needs are being met or exceeded.
• Relationship Building – Has a natural ability to connect with others as it relates to working as a team.

Perks you’ll get:

• Days and times are flexible
• Access to our company gym
• Access to our newly remodeled café, with refrigerator, toaster, toaster oven, water cooler, and free coffee bar.
• Eligible for voluntary benefits including: free legal advice, counseling, finance planning, discount programs (Disney, Costco, Travel, Concerts)
• Contribute up to $260 as a tax-free benefit for public transportation or parking expenses
• 401(k) Retirement Plan with company-matched contributions.  This includes financial planning and retirement services
• Full training to learn the business and enhance professional skills